Troubleshoot failed Microsoft Azure Backup Server jobs by checking datasource status, protection groups, disk space, agents, SQL and recovery point dependencies.
01 Identify the failed job
04 Check replica and recovery point storage Review disk allocation, replica status and available space on the MABS storage.
Capture the MABS job ID, datasource, protection group, start time and exact error code.
Identify the failed job
Check datasource state
Confirm the protected server and datasource are online and that the MABS agent can communicate with the MABS server.
Check protection group
Review the protection group status and confirm the datasource is still protected with the expected policy.
Check replica and recovery point storage
Review disk allocation, replica status and available space on the MABS storage.
Check agent and SQL dependencies
Validate agent communication and review MABS and SQL Server event logs when database operations fail.
Run a controlled retry
After correcting the root dependency, run one test job and verify a new recovery point is created.
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