MABS · TROUBLESHOOTING

MABS Protection Group Troubleshooting Guide

Troubleshoot MABS protection groups that stop creating recovery points or show datasource errors.

Practical Runbook6 StepsIssues → Solutions → Recommendations
!Issue

Troubleshoot MABS protection groups that stop creating recovery points or show datasource errors.

Solution

02 Check policy Confirm the datasource is enabled for the intended disk, short-term or online protection policy.

Recommendations

06 Validate the next recovery point Monitor the next scheduled or manual synchronization and confirm the recovery point appears in the expected retention tier.

Identify affected datasources and determine whether the issue is isolated to one server or shared across the group.

01

Review protection group status

02

Check policy

Confirm the datasource is enabled for the intended disk, short-term or online protection policy.

03

Check agent communication

Verify the MABS agent is healthy and that the protected server can communicate with MABS.

04

Check replica health

Review replica consistency and recent synchronization jobs before forcing repeated retries.

05

Check storage

Confirm replica and recovery point volumes have sufficient free space and healthy storage.

06

Validate the next recovery point

Monitor the next scheduled or manual synchronization and confirm the recovery point appears in the expected retention tier.

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