Troubleshoot SMB file share connectivity by checking TCP 445, Windows Firewall, DNS, authentication and share permissions.
01 Test TCP 445
06 Validate mapping Test the UNC path directly and then remap the drive if the environment uses persistent mappings.
From the client, use Test-NetConnection <server> -Port 445 to determine whether the SMB service is reachable.
Test TCP 445
Check DNS
Confirm the server name resolves to the correct IP address and that stale DNS does not send clients to an old host.
Check firewall
Verify Windows Firewall and network firewalls allow SMB where the environment requires it. Avoid opening SMB broadly to untrusted networks.
Check SMB service
Confirm LanmanServer is running and that the target share exists.
Check permissions
Evaluate both share and NTFS permissions and confirm the user is authenticating to the intended server.
Validate mapping
Test the UNC path directly and then remap the drive if the environment uses persistent mappings.
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